FAQs

I want to return my purchase! What do I do?
We only accept returns and replace items if the bottle or packaging is defective or damaged. If your purchase is damaged or defective, you may contact us to replace the product. Please send us an email at customersvc@lovejoycosmetics.com

Do you offer Live Chat support?
Yes we do! To get in contact with one of our live chat specialists, look for the Chat button.

Do you charge sales tax on any item?
Any applicable tax will be calculated on your merchandise total and displayed on your final order confirmation.

What forms of payment do you accept?
We currently accept Apple Pay, Shop Pay, Paypal, Visa, MasterCard, Discover, and American Express for all orders.

How does Buy Now Pay Later work?

Split your purchase into 4 easy interest-free payments with 0 interest

Shop with Ease 💓
Shop Now Pay Later 💲

Here's how it works 🔽
-Choose Shop Pay at checkout.
-Select pay in 4 installments
-Make 4 interest-free payments
-Available on all orders $50+

Do you ship internationally?
Currently we only ship internationally to Canada in addition to the 50 U.S. states and Puerto Rico. We are planning to expand our international shipping locations in the future.